What you can expect from us
- Information is shared publicly through our website, official social media accounts, or official email communications.
- Recruitment and service-related communications follow clear and professional processes.
- Requests for personal information are limited, appropriate and occur only at specific stages (e.g., after a formal job offer).
What you will never see from NL Health Services
- Request or payment, fees or deposits of any kind.
- Job offers or interviews conducted through social media or messaging apps.
- Requests for banking information, identification documents or passwords via social media.
- Pressure to act immediately or threats if you do not respond.
If something feels unusual, urgent or inconsistent with how a public health authority would normally communicate, pause and verify.
What to do if you see a fraudulent page or account
- Do not engage
Do not reply, click links, follow the page or share any information.
- Report the account
Use the reporting tools on the social media platform to flag the page or account as impersonation or fraud.
- Verify with us
Visit nlhealthservices.ca to confirm critical information or contact by email or telephone if you are unsure.
- Warn others
If appropriate, encourage friends and family to rely on official NL Health Services channels for accurate information.
Our commitment to public safety and trust
NL Health Services is committed to providing safe, transparent and reliable communication. We actively report impersonation to platform providers when it occurs. Your vigilance helps protect our communities and ensure people receive accurate health information from trusted sources.
