Service updates

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

A.M. Guy Memorial Health Centre, Buchans
Friday, February 13 at 8:00 a.m. until Tuesday, February 17 at 4:00 p.m.

Baie Verte Peninsula Health Centre, Baie Verte
Sunday, February 15 at 8:00 a.m. until Monday, February 16 at 8:00 a.m.
Tuesday, February 17 at 8:00 a.m. until Wednesday, February 18 at 8:00 a.m.
Thursday, February 19 at 8:00 a.m. until Friday, February 20 at 8:00 a.m.

Connaigre Peninsula Community Health Centre, Harbour Breton
Monday, February 16 at 8:00 a.m. until Tuesday, February 17 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley
Friday, February 13 at 8:00 a.m. until Friday, February 20 at 8:00 a.m.

Green Bay Health Centre, Springdale
Monday, February 16 at 8:00 a.m. until Tuesday, February 17 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:
811 HealthLine is available 24/7 to provide:
medical advice (including virtual nurse practitioner appointments);
health information; and
support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public of the following service changes due to adverse weather today (Monday, February 2, 2026) for the Eastern Zones: 

• – All Eastern-Urban and Eastern-Rural zone community health sites and administrative buildings that do not provide a 24-hour service, with the exception of the dialysis treatment centres located at Mount Pearl Square and Coish Place in Clarenville, will be closed for the day.
• – Urgent care clinics/centres (St. John’s, St. Lawrence and Whitbourne) are closed for the day. The Ambulatory Health Hub located at 28 Stavanger Drive, St. John’s is also closed for the day.
• – Blood collection appointments at the Waterford Hospital are cancelled for the day.
• – In-person Doorways services will be unavailable; virtual services will proceed. Please visit https://mha.easternhealth.ca/doorways/ to find a list of contact information. Mental health resources are also available by calling 811 or visiting www.nl.bridgethegapp.ca. 
• – In-person primary health care (Family Care Team) appointments in the Eastern-Rural Zone will be switched to virtual for today. Patients can call their local Family Care Team to book an appointment or for further information. 

Eastern-Urban and Eastern-Rural zone hospitals, the Dr. H. Bliss Murphy Cancer Centre, long-term care facilities, and other sites with 24-hour operations will remain open, and emergency services continue to be available.
 
NL Health Services encourages patients and clients travelling long distances to check with their health-care provider’s office to confirm that their appointment is going ahead, as delays may occur.
 
NL Health Services also reminds individuals that if they cannot attend a scheduled appointment to notify the respective health-care area(s). General contact information is available at: https://dev.nlhealthservices.ca/contact-us/phone-directory/.
 
In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.
 
Other information:
– 811 HealthLine is available 24/7 to provide:
– medical advice (including virtual nurse practitioner appointments);
– health information; and
– support in a mental health crisis.
For more information, please visit: https://www.811healthline.ca/.
 
NL Health Services continues to closely monitor the progress of severe winter conditions. Additional information on service impacts will be posted to the Service Updates webpage as required. For more information on NL Health Services, please visit the NL Health Services News Centre and Facebook page.

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